Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level

Logistics services of manufacturing enterprises help to improve transport, delivery of materials and finished products. This paper presents a causal model to identify the influence that has the availability of logistics services on the risk perception, on agility and on customer service level of man...

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Autor principal:	Avelar, Liliana
Altres autors:	García-Alcaraz, Jorge Luis, Maldonado-Macías, Aide, mejia, jose
Format:	Artículo
Idioma:	English
Publicat:	2018
Matèries:	Logistics services Perception risk Customer service Agility Supply chain Research Subject Categories::SOCIAL SCIENCES::Business and economics Research Subject Categories::TECHNOLOGY::Industrial engineering and economy::Industrial organisation, administration and economics info:eu-repo/classification/cti/5
Accés en línia:	https://doi.org/10.14743/apem2018.2.283 http://apem-journal.org/Archives/2018/APEM13-2_179-192.pdf
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Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level

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