Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level

Logistics services of manufacturing enterprises help to improve transport, delivery of materials and finished products. This paper presents a causal model to identify the influence that has the availability of logistics services on the risk perception, on agility and on customer service level of man...

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Bibliografiske detaljer
Hovedforfatter:	Avelar, Liliana
Andre forfattere:	García-Alcaraz, Jorge Luis, Maldonado-Macías, Aide, mejia, jose
Format:	Artículo
Sprog:	English
Udgivet:	2018
Fag:	Logistics services Perception risk Customer service Agility Supply chain Research Subject Categories::SOCIAL SCIENCES::Business and economics Research Subject Categories::TECHNOLOGY::Industrial engineering and economy::Industrial organisation, administration and economics info:eu-repo/classification/cti/5
Online adgang:	https://doi.org/10.14743/apem2018.2.283 http://apem-journal.org/Archives/2018/APEM13-2_179-192.pdf
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Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level

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