Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level

Application of structural equation modelling to analyse the impacts of logistics services on risk perception, agility and customer service level

Logistics services of manufacturing enterprises help to improve transport, delivery of materials and finished products. This paper presents a causal model to identify the influence that has the availability of logistics services on the risk perception, on agility and on customer service level of man...

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書目詳細資料
主要作者: Avelar, Liliana
其他作者: García-Alcaraz, Jorge Luis, Maldonado-Macías, Aide, mejia, jose
格式: Artículo
語言:English
出版: 2018
主題:
Logistics services
Perception risk
Customer service
Agility
Supply chain
Research Subject Categories::SOCIAL SCIENCES::Business and economics
Research Subject Categories::TECHNOLOGY::Industrial engineering and economy::Industrial organisation, administration and economics
info:eu-repo/classification/cti/5
在線閱讀:https://doi.org/10.14743/apem2018.2.283
http://apem-journal.org/Archives/2018/APEM13-2_179-192.pdf
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